At a glance
ShadowNurse is a nurse-led care navigation service that helps seniors and families manage the details of healthcare both between visits and during visits when support is needed. We coordinate care plans, track follow-ups, and solve practical barriers so you can focus on living your life. Our goal is to make every step of your or someone you care for’s healthcare journey clearer, with less phone tag with doctors, fewer mixed messages, and more peace of mind.
Medication Reminders
Appointment Scheduling and Reminders
Care Plan Support and Follow Through
Solve Transportation Solutions
Research and Coordinate Other Resources for Patients
The Patient and Caregiver Experience
Patients get one nurse who knows their story, tracks their progress, and connects the dots across all doctors and services. Caregivers get time back, clearer instructions, and someone to call who closes the loop on referrals, tests, and follow-ups. Instead of chasing answers, you get guidance, early warning on problems, and a single plan that works.
Why This Matters
Caregivers often juggle dozens of responsibilities while trying to understand complex instructions from multiple doctors. Without support, things can fall through the cracks, leading to ER visits, hospital stays, or preventable stress. ShadowNurse ensures that doesn’t happen. We stand alongside families every step of the way, making sure nothing gets lost.
What Makes ShadowNurse Different
We built our model around two pillars:
Interstitial Healthcare™: Everything that happens between doctor’s visits; coordinating appointments, monitoring symptoms, and solving social challenges like rides, food, or utilities.
Live Inside™ Support: When appropriate, we prepare you before appointments, join you during visits (with your permission), and help clarify the plan afterward.
This way, families always leave the doctor’s office with confidence, not confusion.
Evidence and Impact
Care navigation works. Studies of Medicare’s Chronic Care Management program show that patients save money, avoid hospitalizations, and report better outcomes when they’re supported this way. ShadowNurse builds on that evidence, using proven tools like remote monitoring and barrier reduction, so families see results sooner and care actually happens as planned.
How This Fits Medicare
Many seniors don’t realize that Medicare already covers care navigation for those with chronic or complex conditions. ShadowNurse works within those rules: we provide 1–5 hours of nurse-led support each month, depending on your needs, under the supervision of a doctor or nurse practitioner. Screening is free, and most costs are already covered under Medicare Part B or Medicare Advantage.