ShadowNurse makes life easier for Ronald McDonald House Families.

We’re here to help.

ShadowNurse connects you with a real, experienced nurse who helps you organize doctors’ visits, medications, insurance questions, and next steps, by phone or video, from the comfort of your home.

  • ShadowNurse is a dedicated healthcare navigation and support service that provides personalized guidance to help you manage appointments, prescriptions, and other healthcare tasks. See our comprehensive list of services below.

  • We assist patients and their families in navigating the presently complex and frustrating healthcare system, ensuring you have access to expert guidance and navigation support (like your own personal expert assistant) for appointments, medication management, and much more. This is for everyday needs as well as during a healthcare crisis.

  • Our caregivers are experienced nurses who provide support through text, phone, or video to help you with your healthcare needs. We also keep track of your healthcare journey behind the scenes so you never miss a thing.

  • No, we're here to support you with a wide range of healthcare issues, from coordinating appointments to assisting with medication refills. In fact, if it is a true emergency, dial 911!

  • Getting started is simple. Click here to enroll in our Free Plan or click here to see and compare all of our plans and enroll in the plan of your choice.

  • Yes, your privacy and confidentiality are our top priorities. Rest assured that your information is safe and secure with us.

  • We are committed to getting a ShadowNurse in every home. Therefore, we keep our pricing extremely affordable. Start with our Free Plan and you can always upgrade or purchase a la carte services if you need them, when you need them.

  • We focus on providing direct support to you. While we don't work directly with insurance providers, we can help you navigate your healthcare needs more efficiently.

    Furthermore, you may be able to use funds set aside in either a Flexible Spending Account (FSA) or Health Savings Account (HSA) to cover the cost of ShadowNurse. Check with your FSA/HSA benefits coordinator or your tax professional regarding eligibility and reimbursement.

    Rest assured that we are keeping our services as affordable as possible.

  • Absolutely! We can assist you in scheduling appointments with specialists, ensuring you get the care you need.

A Wide Range of Support

  • Helping manage and understand medication regimens and interactions.

  • Facilitating second opinion consultations with trusted medical experts.

  • Ensuring a smooth transition between different healthcare settings, hospital admissions, or providers.

  • Providing guidance for managing chronic health conditions effectively and preventing complications

  • Assisting with remote monitoring of health conditions and sharing data with healthcare providers.

  • Researching, screening, and applying for clinical trials.

  • Offering guidance, resources, and relief of many duties for family members and caregivers supporting loved ones.

  • Assistance in understanding and preparing for medical procedures, surgeries, and tests.

  • Help in navigating insurance policies, claims, and coverage details.

  • Providing access to reliable healthcare resources, specialists, and facilities.

  • Support in exploring and deciding on treatment plans, therapies, and alternatives.

  • Helping you prepare for medical appointments, questions to ask, and documents to bring.

  • Offering the option to have a support person virtually present during medical visits.

  • Ensuring all relevant medical information is gathered accurately and comprehensively.

  • Managing and organizing your medical records for easy access and review.

  • Coordinating care among different healthcare providers for a comprehensive approach.

  • Advocating for your needs and ensuring your preferences are heard and respected.

  • Providing educational resources to enhance your understanding of your health conditions and options.

  • Assisting in developing personalized health management plans.

  • Offering support in making end-of-life decisions and creating advance care plans and other necessary paperwork.